SMS is a service that uses mobile phone numbers to send messages. As long as you know the phone number, you can send a message directly to the other person.
Recently, it has become common to use MNP (Mobile Number Portability) to keep your phone number even when changing mobile phone companies. Therefore, if you obtain your customer’s mobile phone number list to data when making a purchase or making an inquiry, there is a high possibility that you will be able to continue to provide after-sales support using the same number.
High open and delivery rates
SMS has a higher open rate than other means of communication because when a customer receives an SMS, a pop-up notification appears on the home screen of their smartphone or mobile phone, making it easier for the customer to notice the message.
On the other bing chat button in windows 11 search hand, emails are often sorted into spam folders and often go unopened. SMS is more likely to catch customers’ attention, making it an effective way to ensure that important messages and follow-ups are delivered to customers.
Comes standard on mobile phones
SMS is standard on not only smartphones but also feature phones and other mobile phones. It! is easy to! use! because lithuania phone number it can be! used immediately! without the need to install a special app or register as a member.
In particular! it has the advantage of being able to reach elderly people who are unfamiliar with IT devices and! users who avoid installing apps. Since you can reach a wide range of customers with after-sales support, you can effectively deepen your relationships with them.
